AUTHORITY IN AV

Terms of Service

Last Updated: May 2026

Welcome to www.odesignpc.com, the website of O’Design Productions and Consulting (“O’Design,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, content, forms, resources, O’DesignElite membership features, scheduling tools, communications, and related online services.

By accessing or using our website, submitting information through our forms, registering for O’DesignElite, requesting resources, scheduling a call, or otherwise interacting with our website, you agree to these Terms. If you do not agree to these Terms, please do not use our website.

  1. About O’Design

O’Design Productions and Consulting is a Colorado-based company that provides audio-visual consulting, AV procurement support, event production, hybrid event support, virtual event support, in-person event support, and related services.

Our website provides information about our services, resources, portfolio materials, educational content, membership or gated content, and ways to contact or schedule with us.

  1. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for any unlawful, fraudulent, harmful, or abusive purpose;
  • Attempt to gain unauthorized access to our website, systems, accounts, or data;
  • Interfere with or disrupt the operation or security of the website;
  • Use bots, scrapers, crawlers, or automated tools to access, copy, or harvest website content without our written permission;
  • Upload or transmit malware, viruses, harmful code, or disruptive materials;
  • Misrepresent your identity, affiliation, or authority;
  • Submit false, misleading, or inaccurate information;
  • Use our website to infringe the rights of O’Design or any third party;
  • Copy, reproduce, resell, or exploit any part of the website without authorization.

We reserve the right to suspend, restrict, or terminate access to the website if we believe a user has violated these Terms or applicable law.

  1. Informational Website Content

The content on our website is provided for general informational, educational, and marketing purposes. It may include information about AV strategy, AV procurement, event production, hybrid events, virtual events, event technology, budgeting, vendor coordination, and related topics.

Website content does not create a client, consulting, vendor, contractor, or professional-services relationship unless and until a separate written agreement is executed by O’Design and the applicable client.

We make reasonable efforts to keep website information accurate and current, but we do not guarantee that all website content is complete, accurate, current, or error-free.

  1. No Automatic Service Agreement

Submitting a form, scheduling a call, requesting information, downloading a resource, registering for O’DesignElite, or communicating with us through the website does not automatically create a service agreement, consulting engagement, production agreement, purchase agreement, or other binding business relationship.

Any paid services, consulting engagements, AV procurement support, event production services, or project-based services will be governed by a separate written agreement, proposal, statement of work, invoice, purchase order, or other written terms approved by O’Design.

If there is a conflict between these Terms and a signed written agreement between you and O’Design, the signed written agreement will control for the applicable project or service.

  1. O’DesignElite, Resources, and Gated Content

Our website may offer access to O’DesignElite, downloadable resources, VIP content, guides, templates, educational materials, videos, articles, newsletters, or other gated content.

You agree that:

  • You will provide accurate and current information when registering or submitting forms;
  • You are responsible for maintaining the confidentiality of any login credentials;
  • You will not share, sell, sublicense, publish, reproduce, or distribute gated content without our written permission;
  • We may modify, limit, suspend, or discontinue membership features, resources, or gated content at any time;
  • Access to free resources or membership content does not guarantee any specific result, cost savings, vendor outcome, event outcome, or business result.

We may terminate or restrict access to O’DesignElite or gated content if we believe you have violated these Terms.

  1. Scheduling Calls and Communications

Our website may allow you to schedule calls, consultations, discovery sessions, or other communications. Scheduling a call does not guarantee availability, acceptance of a project, or creation of a service relationship.

We may reschedule, decline, or cancel calls at our discretion.

By submitting your contact information, you authorize us to contact you by email, phone, text message, or other reasonable communication methods regarding your inquiry, scheduled call, requested resources, services, membership, or business relationship.

You may opt out of marketing communications as described in our Privacy Policy or in the applicable communication.

  1. Proposals, Estimates, and Pricing

Any proposals, estimates, budgets, pricing, timelines, or service descriptions provided through or after website communications are for discussion purposes unless expressly stated otherwise in a written agreement signed or approved by O’Design.

Pricing and availability may depend on project scope, event dates, venue requirements, vendor availability, labor availability, equipment availability, travel, shipping, production complexity, and other factors.

We reserve the right to correct errors in pricing, availability, descriptions, or proposals.

  1. Third-Party Vendors, Venues, and Event Technology

O’Design may coordinate with third-party vendors, venues, contractors, consultants, production partners, event technology providers, virtual or hybrid event platforms, registration tools, digital signage providers, app providers, sponsor-display vendors, payment processors, analytics providers, hosting providers, scheduling tools, and other service providers.

Third-party products, services, platforms, or websites are governed by their own terms, policies, contracts, warranties, and practices. O’Design is not responsible for the acts, omissions, availability, performance, security, privacy practices, pricing, terms, or content of third parties.

Unless expressly stated in a written agreement, O’Design does not guarantee third-party vendor performance, third-party platform uptime, third-party equipment availability, venue conditions, internet connectivity, shipping performance, or third-party service outcomes.

  1. Event and Production Limitations

Event and production services may be affected by factors outside O’Design’s control, including:

  • Venue access, rules, restrictions, power, rigging, internet, or infrastructure;
  • Client-provided information, deadlines, approvals, assets, or decisions;
  • Speaker, sponsor, attendee, vendor, or venue performance;
  • Weather, travel delays, shipping delays, labor shortages, or supply-chain issues;
  • Equipment failure, platform outages, internet outages, or utility interruptions;
  • Public health, safety, emergency, governmental, or force majeure events.

Any specific responsibilities, deliverables, timelines, cancellation terms, refunds, deposits, rescheduling rights, or limitations for an event or project should be addressed in a separate written agreement.

  1. User Submissions

If you submit information, messages, files, comments, testimonials, reviews, images, videos, event details, project details, or other materials to us through the website or related communications (“User Submissions”), you represent that you have the right to provide those materials and that they do not violate any law or third-party rights.

You grant O’Design a non-exclusive, worldwide, royalty-free license to use, reproduce, store, display, modify, and process User Submissions as reasonably necessary to respond to your request, provide services, operate our business, administer our website, and communicate with you.

You are responsible for the accuracy and legality of your User Submissions.

  1. Testimonials, Portfolio Materials, and Media

We may display testimonials, client names, company names, event descriptions, photos, videos, portfolio materials, or other media with appropriate permission where required.

You may contact us to request updates or removal of testimonial or portfolio content associated with you. We will review such requests and respond as appropriate.

Unless separately agreed in writing, submission of testimonials, reviews, photos, videos, or project-related materials may authorize us to use those materials for business, marketing, portfolio, and promotional purposes.

  1. Intellectual Property

The website and its content are owned by O’Design or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property laws.

This includes, without limitation:

  • Website text, graphics, images, videos, layouts, designs, logos, icons, and branding;
  • O’Design name, trademarks, service marks, and trade dress;
  • Resources, guides, templates, downloads, articles, presentations, and educational materials;
  • O’DesignElite content and membership materials;
  • Website structure, design, and arrangement.

You may view and download website materials for your personal or internal business use only, unless otherwise stated. You may not copy, reproduce, modify, distribute, sell, license, publish, display, create derivative works from, or exploit our content without our prior written permission.

  1. Limited License to Use the Website

Subject to your compliance with these Terms, O’Design grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for lawful personal or internal business purposes.

This license does not include any right to:

  • Resell or commercially exploit the website or its content;
  • Use our branding, logo, or name without written permission;
  • Copy or scrape website content for commercial purposes;
  • Interfere with website security or functionality;
  • Use the website in a way that violates these Terms or applicable law.
  1. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information.

Because O’Design is based in Colorado, certain privacy practices may be subject to the Colorado Privacy Act if applicable. The Colorado Attorney General states that the Colorado Privacy Act grants Colorado consumers rights including access, deletion, correction, and opt-out rights related to sale, targeted advertising, and certain profiling. (Colorado Attorney General)

  1. Third-Party Links

Our website may link to third-party websites, tools, platforms, social media pages, articles, resources, or services. These links are provided for convenience only.

We do not control and are not responsible for third-party websites, content, privacy practices, terms, security, accuracy, or availability. Your use of third-party websites or services is at your own risk and subject to the applicable third-party terms and policies.

  1. No Warranties

The website and all website content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, O’Design disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, security, or error-free operation.

We do not guarantee that:

  • The website will be uninterrupted, secure, or error-free;
  • Website content will always be accurate, complete, or current;
  • The website will be free from viruses or harmful components;
  • Any resource, guide, consultation, recommendation, or website content will produce a specific result;
  • Any event, AV, procurement, budget, vendor, or production outcome will be achieved unless expressly stated in a separate written agreement.
  1. Limitation of Liability

To the fullest extent permitted by law, O’Design and its owners, officers, employees, contractors, consultants, agents, partners, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including lost profits, lost revenue, lost business opportunities, loss of data, business interruption, reputational harm, or event-related losses arising out of or relating to your use of the website or website content.

To the fullest extent permitted by law, O’Design’s total liability for any claim arising out of or relating to the website or these Terms will not exceed one hundred dollars ($100) or the amount you paid directly to O’Design for use of the website, whichever is greater.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

  1. Indemnification

You agree to defend, indemnify, and hold harmless O’Design and its owners, officers, employees, contractors, consultants, agents, partners, and service providers from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your use or misuse of the website;
  • Your violation of these Terms;
  • Your violation of applicable law;
  • Your User Submissions;
  • Your infringement or alleged infringement of any third-party rights;
  • Your unauthorized use of O’Design content, branding, resources, or materials.
  1. Availability and Changes to the Website

We may update, modify, suspend, restrict, or discontinue all or part of the website, O’DesignElite, resources, forms, features, or content at any time without notice.

We are not liable for any unavailability, modification, suspension, or discontinuation of the website or any website feature.

  1. Termination

We may suspend or terminate your access to the website, O’DesignElite, resources, or other online features at any time if we believe you have violated these Terms, created risk for O’Design or others, infringed rights, or acted unlawfully.

Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and payment obligations if applicable.

  1. Governing Law

These Terms and any dispute arising out of or relating to these Terms, the website, or website content will be governed by the laws of the State of Colorado, without regard to conflict-of-law principles.

  1. Dispute Resolution

Before filing a legal claim, you agree to first contact O’Design and attempt to resolve the dispute informally. You may contact us at:

hereforyou@odesignpc.com

Please include a description of the issue and the relief requested.

If we cannot resolve a dispute informally, any legal action arising out of or relating to these Terms or the website will be brought in the state or federal courts located in Colorado, unless applicable law requires otherwise.

You and O’Design consent to the personal jurisdiction and venue of those courts.

Attorney Review Recommended: If you want a binding arbitration clause, class-action waiver, jury-trial waiver, or more detailed dispute process, have a Colorado attorney draft or review that section. Colorado has specific arbitration and dispute-resolution rules, including state law provisions governing arbitration procedures. (Justia Law)

  1. International Users

Our website is operated from the United States. If you access the website from outside the United States, you are responsible for complying with local laws that may apply to your access or use.

We make no representation that the website, resources, or services are appropriate or available in all locations.

  1. Electronic Communications

By using our website, submitting forms, registering for resources, scheduling a call, or communicating with us electronically, you consent to receive communications from us electronically.

Electronic communications may include emails, website notices, form confirmations, scheduling confirmations, resource delivery messages, membership communications, and service-related messages.

You agree that electronic communications satisfy any legal requirement that communications be in writing, to the extent permitted by law.

  1. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted means you accept the updated Terms.

  1. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

  1. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision or any other provision in the future.

  1. Entire Agreement

These Terms, together with our Privacy Policy and any additional written terms applicable to specific services, resources, memberships, or projects, constitute the agreement between you and O’Design regarding your use of the website.

For paid services, event production, consulting, AV procurement, or project-specific work, a separate written agreement, proposal, statement of work, invoice, or other approved terms may also apply.

  1. Contact Us

If you have questions about these Terms, please contact us:

O’Design Productions and Consulting
Denver, Colorado 80202
Website: www.odesignpc.com
Email: hereforyou@odesignpc.com
Owner/CEO: soconnor@odesignpc.com
Phone: 1-303-877-9275