Privacy Policy
Last Updated: May 2026
O’Design Productions and Consulting (“O’Design,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.odesignpc.com, contact us, use our forms, register for O’DesignElite, request resources, schedule a call, or communicate with us about our audio-visual consulting, procurement, production, hybrid event, virtual event, in-person event, and related services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
Privacy rights vary depending on where you live and which laws apply to our processing of your personal information. We will respond to privacy requests as required by applicable law and may also respond to requests at our discretion.
- Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- Our website, www.odesignpc.com;
- Website forms, consultation requests, and scheduling links;
- O’DesignElite registration, membership, or resource signup forms;
- Email, phone, text, and other business communications;
- Sales, marketing, client service, and event-related communications;
- AV consulting, procurement, production, event, hybrid event, virtual event, and related services.
This Privacy Policy does not apply to third-party websites, services, platforms, or applications that we do not own or control.
- Information We Collect
We may collect personal information directly from you, automatically through our website, from clients or event partners, and from third-party service providers.
Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name;
- Email address;
- Phone number;
- Company or organization name;
- Job title;
- Mailing address or billing address, if provided;
- Event, venue, project, or production details;
- Messages, questions, or other information submitted through forms;
- Contact preferences;
- Information submitted when scheduling a call;
- Any other information you choose to provide.
O’DesignElite, Membership, and Resource Information
If you register for O’DesignElite, request downloadable resources, submit a VIP membership form, or access gated content, we may collect:
- Name;
- Email address;
- Password or login credentials;
- Responses to questions about AV, event, or production challenges;
- Membership, account, or resource activity;
- Communications related to your membership or requested resources.
You are responsible for maintaining the confidentiality of your login credentials. Please notify us if you believe your account information has been accessed without authorization.
Payment Information
If you make a payment through our website or through a connected payment platform, we or our payment processor may collect information necessary to process the transaction, such as billing information, transaction details, and payment method information.
We do not store full credit card numbers unless expressly stated. Payment processing may be handled by third-party payment processors subject to their own privacy policies.
Event, Client, and Attendee Information
In connection with events or productions, we may receive limited information about client representatives, attendees, speakers, sponsors, vendors, venue contacts, production partners, or other event participants. This may include names, business contact information, role or affiliation, event logistics, registration details, production requirements, or similar information.
We use this information as needed to plan, produce, support, and administer the applicable event or service.
Information Collected Automatically
When you visit our website, we or our service providers may automatically collect certain information, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Referring URLs;
- Pages viewed;
- Date and time of visits;
- Website activity;
- General location based on IP address;
- Log and usage data;
- Device data;
- Cookies and similar tracking information.
This information helps us operate our website, understand visitor activity, improve performance, maintain security, and support our business operations.
Information from Third Parties
We may receive information from third parties such as clients, venues, vendors, event partners, scheduling providers, analytics providers, marketing platforms, CRM providers, social media platforms, or publicly available sources.
- How We Use Information
We may use personal information to:
- Respond to inquiries, messages, and requests;
- Schedule calls or consultations;
- Provide information about our services;
- Prepare proposals, estimates, or project plans;
- Provide AV consulting, procurement, production, event, hybrid event, virtual event, and related services;
- Plan, coordinate, produce, and support events;
- Communicate with clients, prospective clients, vendors, venues, speakers, sponsors, contractors, and partners;
- Create and manage O’DesignElite memberships or accounts;
- Provide requested resources, downloads, or gated content;
- Send service-related, administrative, or transactional communications;
- Send marketing, promotional, or educational communications;
- Improve our website, services, content, and user experience;
- Analyze website traffic, usage trends, and marketing performance;
- Maintain website, account, and business security;
- Prevent fraud, misuse, unauthorized access, or illegal activity;
- Enforce contracts, terms, policies, and legal rights;
- Comply with legal, regulatory, accounting, tax, and contractual obligations;
- Protect our rights, property, clients, users, employees, and business operations.
- Legal Bases for Processing, Where Required
Where applicable law requires a legal basis for processing personal information, we may process personal information based on one or more of the following legal bases:
- Your consent;
- Performance of a contract or steps taken before entering into a contract;
- Compliance with legal obligations;
- Our legitimate business interests, such as responding to inquiries, providing services, improving our website, maintaining security, and communicating with clients and prospective clients;
- Protection of rights, safety, and property.
You may withdraw consent where our processing is based on consent, subject to applicable law and any processing already completed before withdrawal.
- Cookies and Similar Technologies
We may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate our website, understand visitor activity, improve website performance, remember preferences, support marketing efforts, and measure the effectiveness of our communications.
You can usually control cookies through your browser settings. Disabling cookies may affect certain website features.
Where required by applicable law, we will provide additional choices regarding cookies, targeted advertising, or similar tracking technologies.
- Analytics and Website Tools
We may use analytics providers, website tools, form plugins, CRM tools, marketing platforms, hosting providers, and similar service providers to understand how visitors interact with our website, receive inquiries, improve services, measure marketing performance, and maintain website functionality.
These third-party providers may collect information about your device, browser, website activity, and interactions with our website. Their use of information is governed by their own privacy policies and contractual obligations.
- How We Share Information
We may share personal information with:
- Website hosting providers;
- Email and communication platforms;
- Scheduling tools;
- CRM providers;
- Analytics providers;
- Marketing platforms;
- Payment processors;
- AV vendors;
- Venues;
- Contractors and consultants;
- Production partners;
- Event technology platforms;
- Registration tools;
- Hybrid or virtual event platforms;
- Digital signage providers;
- Event app providers;
- Sponsor-display vendors;
- Professional advisors, such as attorneys, accountants, insurers, and auditors;
- Government authorities, regulators, courts, or law enforcement when required by law;
- Other parties in connection with a business transaction, such as a merger, acquisition, financing, restructuring, or sale of assets;
- Other parties with your direction or consent.
We may also share aggregated or de-identified information that does not reasonably identify you.
- Event Technology and Production Partners
When needed to provide our services, we may share information with event technology platforms, registration tools, virtual or hybrid event platforms, AV vendors, venues, production partners, contractors, digital signage providers, app providers, sponsor-display vendors, and other service providers involved in planning, producing, or supporting an event.
These parties may use information only as needed to provide their services, comply with legal obligations, or as otherwise permitted by their agreements and privacy policies.
- Controller and Processor Roles
For information collected through our own website, forms, marketing, business communications, and direct service inquiries, O’Design generally determines how the information is used.
For some event services, we may process personal information on behalf of our clients. In those cases, our client may determine the purposes and means of processing, and we process the information according to our agreement with that client.
If you are an event attendee, speaker, sponsor, vendor, or other participant and your information was provided to us by one of our clients, you may need to contact that client directly to exercise certain privacy rights.
- Sale of Personal Data and Targeted Advertising
We do not sell personal data for money.
However, certain analytics, advertising, or tracking activities may be considered “targeted advertising,” “sharing,” or a “sale” under some privacy laws. Where required by applicable law, you may opt out of such activities.
- Universal Opt-Out Mechanisms
Where required by applicable law, we will recognize valid Universal Opt-Out Mechanism signals, such as Global Privacy Control, for requests to opt out of targeted advertising or the sale of personal data.
Colorado recognizes Global Privacy Control as a way for Colorado residents to opt out of the sale of personal data or the use of personal data for targeted advertising across websites they visit.
- Sensitive Personal Data
We do not intentionally collect sensitive personal data through our website, such as precise geolocation, racial or ethnic origin, religious beliefs, health information, biometric data, citizenship or immigration status, or information from known children.
If we need to process sensitive personal data, we will do so only with your consent or as otherwise permitted by applicable law.
- Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.
Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, contractual obligations, and business needs.
When personal information is no longer needed, we may delete, de-identify, aggregate, or securely retain it as permitted or required by law.
- Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, email system, transmission method, or storage system is completely secure. We cannot guarantee absolute security.
You should use caution when transmitting information online and should protect your account credentials if you create an account or membership login.
- Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request access to personal information we maintain about you;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information;
- Request a copy of certain personal information in a portable format;
- Opt out of targeted advertising, sale of personal data, sharing of personal information, or certain profiling, where applicable;
- Withdraw consent where processing is based on consent;
- Appeal a decision we make regarding a privacy request, where applicable.
To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.
- Colorado Privacy Rights
If the Colorado Privacy Act applies to our processing of your personal data, Colorado residents may have the right to:
- Confirm whether we process personal data about them;
- Access personal data we maintain about them;
- Correct inaccuracies in personal data;
- Delete personal data;
- Obtain a copy of personal data in a portable format;
- Opt out of targeted advertising;
- Opt out of the sale of personal data;
- Opt out of profiling that produces legal or similarly significant effects.
How to Submit a Colorado Privacy Request
Colorado residents may submit privacy requests by emailing:
Please use the subject line:
Colorado Privacy Request
You may also contact us by phone at:
1-303-877-9275
We may need to verify your identity before processing your request.
Colorado Privacy Appeal Process
If we deny your privacy request, you may appeal our decision by replying to our response or emailing:
Please use the subject line:
Privacy Appeal
We will review and respond to your appeal as required by applicable law.
CPA Applicability
The Colorado Privacy Act applies only to certain businesses and processing activities. If the Colorado Privacy Act does not apply to a particular request or data activity, we may still respond to privacy requests at our discretion or as required by other applicable laws.
- Other U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable privacy laws. Depending on your state of residence and the laws that apply to us, these rights may include the right to access, correct, delete, or obtain a copy of personal information, and the right to opt out of targeted advertising, sale of personal data, sharing of personal information, or certain profiling.
To submit a request, contact us at:
Please use the subject line:
Privacy Request
We may need to verify your identity before processing your request.
If a particular state privacy law does not apply to us or to your request, we may still respond at our discretion.
- California Privacy Rights
If California privacy laws apply to our processing of your personal information, California residents may have certain rights regarding their personal information.
These rights may include:
- The right to know what personal information is collected, used, disclosed, sold, or shared;
- The right to access personal information;
- The right to delete certain personal information;
- The right to correct inaccurate personal information;
- The right to opt out of sale or sharing of personal information;
- The right to limit certain uses or disclosures of sensitive personal information, where applicable;
- The right not to be discriminated against for exercising privacy rights.
We do not sell personal information for money. If any of our analytics, advertising, or tracking activities are considered a “sale” or “sharing” under California law, California residents may have the right to opt out.
To submit a California privacy request, contact us at:
Please use the subject line:
California Privacy Request
- International Users
Our website and services are operated from the United States. If you access our website or provide information from outside the United States, your information may be transferred to, stored in, and processed in the United States and other countries where our service providers operate. Privacy laws in those countries may differ from the laws in your location.
If you are located in the European Economic Area, United Kingdom, Switzerland, or another jurisdiction with specific privacy rights, you may have rights under applicable law, including rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where processing is based on consent.
To exercise privacy rights, contact us at:
Please use the subject line:
Privacy Request
We will respond as required by applicable law.
- Cross-Border Transfers
By using our website or providing information to us, you understand that your information may be processed in the United States and other countries where our service providers operate.
Where required by applicable law, we will use appropriate safeguards for cross-border transfers of personal information.
- Marketing Communications
If we send marketing emails, you may opt out at any time by using the unsubscribe link in the email or by contacting us directly.
Even if you opt out of marketing communications, we may still send non-marketing communications related to services, transactions, projects, events, memberships, business relationships, legal notices, or administrative matters.
- Testimonials, Portfolio Materials, and Media
We may publish testimonials, portfolio materials, event descriptions, photos, videos, client names, company names, or other event-related content with appropriate permission where required.
If you wish to update or request removal of testimonial or portfolio content associated with you, please contact us. We will review and respond to your request as appropriate.
- Social Media and Third-Party Links
Our website may contain links to third-party websites, social media pages, platforms, tools, or services. We are not responsible for the privacy practices, security, or content of third-party websites or services.
Please review the privacy policies of third-party services before providing information to them.
- Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.
- Do-Not-Track Signals
Some browsers offer “Do Not Track” signals. Because there is no uniform standard for responding to these signals, we do not currently respond to them unless required by applicable law.
However, where required by applicable law, we will honor valid Universal Opt-Out Mechanism signals as described in this Privacy Policy.
- Legal Compliance and Protection
We may use or disclose personal information when we believe it is necessary or appropriate to:
- Comply with applicable laws, regulations, legal processes, or governmental requests;
- Respond to subpoenas, court orders, or legal claims;
- Protect our rights, privacy, safety, property, clients, users, employees, or business operations;
- Prevent fraud, misuse, unauthorized access, or illegal activity;
- Enforce contracts, terms, conditions, and policies;
- Assist in dispute resolution, audits, or investigations.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy.
- Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
O’Design Productions and Consulting
Denver, Colorado 80202
Website: www.odesignpc.com
Email: hereforyou@odesignpc.com
Owner/CEO: soconnor@odesignpc.com
Phone: 1-303-877-9275
- How to Review, Update, or Delete Your Information
To request access to, correction of, deletion of, or a copy of your personal information, please contact us at:
Please include enough information for us to understand and process your request. We may need to verify your identity before responding.